If you sell online you must ensure that you are fully aware of your legal responsibities and the requirements of the Distance Selling Regulations.

The key features of the regulations are:

• you must give consumers clear information including details of the goods or services offered, delivery arrangements and payment, the supplier's details and the consumer's cancellation right before they buy (known as prior information)
• you must also provide this information in writing
• the consumer has a cooling-off period of seven working days.

The Office or Fair Trading has a useful guide which you can download from their website.

< Prev		Next >